Who You Gonna Call?

Having trouble with your laptop or software?  Earlier this month, the University of Virginia’s Department of Information Technology and Communication debuted “4HELP@UVa,” a service providing ’round-the-clock technical support, 365 days a year.  The service has a new phone number: 924-HELP (-4357), or just “4-HELP” on Grounds. University community members can also get help via live chat, e-mail (4Help@virginia.edu), through an online request form, and via remote desktop troubleshooting. A new self-help Web site is planned for October.
For questions about Library resources, databases, items you have checked out, connecting to library resources from off-Grounds, etc., contact the Library via phone, chat, IM, text or E-mail.  Details at our “Ask a Librarian” web page.

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